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Systems Services Methodology |
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Marketstrat’s customer management solution offerings encompass the full systems life cycle, from business case development and change readiness assessment through solution design/development and deployment. The end result is significantly enhanced customer interactions across clients’ marketing, sales, and service functions. Marketstrat combines extensive CRM systems implementation capabilities with a broad and deep understanding of medical device markets, and industry best practices, to offer results-oriented customer management solutions to mid-sized enterprises.
 Marketstrat’s CRM offerings encompass the continuum of systems planning, design, and implementation: · Develop Business Case · Assess Change Readiness · Plan Implementation · Develop Solution Road Map · Select Software Vendor · Perform Process Analysis & Design · Perform Gap Analysis · Gather and Analyze Solution Requirements · Design & Develop Solution · Perform Solution Testing & QA · Develop and Deliver Training · Deploy Solution · Manage Project
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